Can we help?
Check whether your question is already answered. If not, write to us: we answer in English and Spanish, usually within one or two business days.
Frequently asked questions
What ages is Roko for?
Ages 3 to 12. When you create the profile you choose an age range (3–4, 5–6, 7–8 or 9–12) and the app adapts the size of everything, the amount of text and the difficulty.
How much does it cost?
Roko is free to download, has no ads and has no in-app purchases.
Does it need the internet?
No. The whole app works offline: you can use it in the car or on a plane. Only the optional account uses the internet to keep a copy of progress.
Can my child talk to anyone through the app?
No. There is no chat, no friends, no comments and no leaderboards. Nobody can contact your child through Roko.
My child cannot read yet. Can they use it?
Yes. In the 3–4 age range there is nothing to read: everything is explained with voice, pictures and big buttons.
I do not know how to play chess. Is that a problem?
No. Roko teaches from scratch, starting with what the board looks like. Many parents learn along with their kids.
Do I need to create an account?
No. The account is optional and belongs to the adult: it keeps progress if you switch devices. We do not ask for the child's name or date of birth.
Can siblings use it?
Yes. You can create up to 4 profiles on the same device, each with its own age, companion and progress.
What is the Parents' Area and how do I get in?
It is the adults-only part of the app: profiles, progress report, account, settings and data deletion. To get in you solve a simple question a young child cannot answer.
What data do you keep about my child?
A nickname chosen from a list, the age range, the companion and progress. Without an account, it lives on your device and in an anonymous copy, with no email or name, that deletes itself after 90 days without use. The details are in the privacy notice.
How do I move progress to another device?
Create an account in Parents' Area → Account (with Apple, Google or email) on the first device and sign in with the same account on the second.
How do I delete data or the account?
In Parents' Area → Delete data you can delete one profile or everything, including the account. You can also ask us from the delete account page.
Which devices does it work on?
iPhone and iPad with iOS 15 or later, and Android phones and tablets. It is available in English and Spanish.
Can I use it in class?
Yes. We recommend using it without an account: no emails or names, only nicknames from a list, and the anonymous copy on the server deletes itself after 90 days without use. If you want to talk about using it at your school, write to us with the "Schools and teachers" topic.
How long should they use it each day?
Lessons and puzzles take a few minutes and the app does not try to stretch screen time. Short sessions, ideally together, work better than a long one.
Write to us
You can also write directly to joseadrianmanutd@gmail.com.